Upon completing your payment transaction, the winery is automatically sent your order.
In most cases, goods are dispatched from each individual winery within 24 hours of receiving your order. Once the wine is despatched from the winery or warehouse, you will receive an email confirming the date of despatch, tracking number and shipping provider (Australia Post, Fastway, etc). During busy periods, despatch may take longer depending on the winery. Delivery time from dispatch remains the responsibility of each individual winery.
If you are ordering from within Australia, please note that deliveries from wineries in one state to you in another state can take up to 3-4 working days. Due to COVID-19, Australia Post do have some delays depending on where you are located.
All wineries on Cellars.com.au are required by law to adhere to Responsible Service of Alcohol guidelines and deliveries will only be made to persons over the age of 18 years.
Deliveries are the responsibility of each individual winery or distributors selling wine on Cellars.com.au.
If you are located outside of Australia, please email us and we will introduce you directly to the winery for a direct purchase. Where possible, Cellars.com.au includes shipping Australia wide inclusively in the pricing for simplicity for our customers.